Learn about what you will need to sustain and grow your eCommerce business, relying on the capabilities of your technology, logistics, and supply chain. By proactively planning out what you will need and understanding how they play into your eCommerce business development, you will have confidence in your aim to grow your business.

• Technology
o API (Application Programming Interface)
▪ Less costly
▪ Saas (Software-as-a-Service) available
▪ Limited customization/capabilities
o EDI (Electronic Data Interchange)
▪ Higher cost
▪ Technical staff
▪ Process automation
o Software (Order processing, Label Printing, Inventory Tracking etc.)
o ERP (Enterprise Resource Planning)
o Multi-Channel(integration, fulfillment, product content management)
• Logistics
o Lead Time + Shipping Costs (Prepaid vs Collect)
o Packaging & Returns
• Supply Chain
o New/Fresh designs, trends, and products (depends on category)
o Consideration for factory audits/certifications
o Import costs (duties, fees, brokerage, freight forwarding)

Ahmet Akdag

Ahmet Akdag, Principal Consultant & Owner of Styremont, is a business strategy and globalization consultant with experience in consumer goods, home décor & improvement, and flooring & textiles. He specializes in eCommerce B2B and B2C, through online marketplaces like Amazon, Home Depot, Walmart, Wayfair, and Overstock. He has helped clients pivot their retail business into eCommerce and grow into offering direct import and private label to the online retailers under brands like AmazonBasics, Mainstays, AllModern, and Home Decorators.